Refund Policy
Last updated: [Insert Date]
Thank you for purchasing from [Your Company Name]. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may be eligible for a refund under certain conditions, as outlined below.
1. Eligibility for Refunds
- Refunds are applicable for the Premium Version subscription if requested within 14 days of the purchase date.
- To qualify for a refund, the service must not have been substantially used or consumed. Once the service has been significantly utilized, refunds are not available.
- Refunds will not be provided for any digital products that are delivered instantly or consumed upon delivery, unless required by law.
2. Non-Refundable Items
- Refunds do not apply to promotional offers, one-time bonuses, or special discounts.
- Refunds for services that are canceled after substantial use will not be granted.
3. How to Request a Refund
To request a refund, please contact our customer support team at:
Email:support@formflux.de
Please include the following details in your refund request:
- Your order number or proof of purchase.
- A brief explanation of why you are requesting a refund.
Once we have received your refund request, we will evaluate it and notify you of the approval or rejection of your refund within 7 business days.
4. Processing of Refunds
- Approved refunds will be processed to your original payment method.
- Please note that it may take 5-10 business days for the refunded amount to appear in your account, depending on your financial institution.
5. Changes to this Refund Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on this page and the "Last updated" date will be revised accordingly. Please review this policy periodically for any updates.
If you have any questions regarding our refund policy, please contact us at:
Email:support@formflux.de